If you are in anyway not satisfied with your online purchase in BoOonBox, we would be happy to accept a return or exchange.
- Please send BoOonBox an email before hand that you would like to return or exchange a certain product.
- Pack the products in the original box to the address:
- Send it back to us per Post.
- Please note that you have 10 days from the arrival of BoOonBox to your mailbox to send it back to us. Please calculate the shipment days together.
- We only accept unused and unopened products in their original packaging.
- For totally damaged products which could occur, although we make sure that products are securely wrapped for shipment, BoOonBox will gladly send you a replacement.
- The purchased amount exlcuding shipment fee will be reimbursed to you once returns arrive in BoOonBox
- Shipment fee for returns and exchange will be to your own credit (unless product is totally damaged)
"THANK YOU FOR YOUR UNDERSTANDING"your BooOnBox Team