Return Policy Return Policy If you are in anyway not satisfied with your online purchase in BoOonBox, we would be happy to accept a return or exchange. Steps Please send BoOonBox an email before hand that you would like to return or exchange a certain product. Pack the products in the original box to the address: BoOonBoxVogelsangstrasse 175620 BremgartenSwitzerland Send it back to us per Post.  Important Notice Please note that you have 10 days from the arrival of BoOonBox to your mailbox to send it back to us. Please calculate the shipment days together. We only accept unused and unopened products in their original packaging. For totally damaged products which could occur, although we make sure that products are securely wrapped for shipment, BoOonBox will gladly send you a replacement. The purchased amount exlcuding shipment fee will be reimbursed to you once returns arrive in BoOonBox Shipment fee for returns and exchange will be to your own credit (unless product is totally damaged)  "THANK YOU FOR YOUR UNDERSTANDING" your BooOnBox Team Â